Support children and young people to re-engage with education by working directly with students, families and schools to address barriers to attendance. You will manage a caseload of students experiencing attendance challenges, building trust with students and their families, coordinating support, and working collaboratively with schools and partners to improve engagement and outcomes. You will operate with a level of autonomy while receiving guidance and support for more complex matters. This is a dynamic, community-based role that involves working directly with students and families across a range of settings. You will travel between schools and local areas, adapting your approach to support the needs of each student and their family.
Key responsibilities
Manage a caseload of students with attendance challenges
Identify barriers to engagement and develop support strategies
Coordinate referrals and support to meet individual needs
Facilitate meetings and formal interventions, including Secretary's Conferences
Work with schools and stakeholders to implement support plans
Monitor progress and adjust strategies using data and evidence
Maintain accurate records and documentation in line with requirements
About you
Demonstrate empathy, patience and consistency when working with families
Communicate clearly and respectfully across a range of situations
Remain calm and resilient when managing challenging or sensitive matters
Show persistence when working with disengaged students and families
Apply sound judgement and make considered decisions
Stay organised and manage competing priorities effectively
Work positively within a team and contribute to shared outcomes
A relevant qualification (diploma, degree or higher) in social work, community services, youth work, education, psychology, counselling, or a related human services field
Current and valid Working with Children Check (WWCC) Clearance for paid employment
A current and valid driver's licence and an ability and willingness to travel between work sites
Benefits
35 hour working week
Market-market-competitive salary, employer's contribution to superannuation and annual leave loading
Flex Leave entitlements and generous leave conditions
Opportunities for advancement and mobility across the Department to support your growth opportunities
About us
At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
📌 Attendance Liaison Bathurst
🏢 Department Of Education
📍 Bathurst
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