About us

Sky Plan Management has grown quickly over the last 12 months due to our highly personalised and responsive service. We take pride in providing an exceptional service to our participants and key stakeholders. We are a small team that provides a adaptable and fun working workplace. This position is a full-time temporary contract up to 1st October 2027, with the potential to extend.

Qualifications & experience
Minimum Certificate IV in Bookkeeping or Accounting
Experience in NDIS Plan Management
Excellent communication skills, both verbal and written
Demonstrate empathy and understanding when liaising with participants or their plan nominees, and third party service providers
High level administrative skills and the ability to pick up software programs quickly. MS Office skills.
Not afraid and roll up your sleeves and assist with day to day admin tasks including data entry where required




Demonstrated ability to use your initiative and problem solve
Excellent time management and ability to respond quickly to queries and requests
Attention to detail is crucial

Tasks & responsibilities
Assisting with daily invoice processing
Assisting with intake via online, phone enquiries and third party referrals
Assisting with setting up new plans in the NDIS portal and internal CRM
Renewing and extending plans in our internal CRM
Point of contact for queries from NDIS participants, plan nominees, support coordinators and service providers
Following up on invoice related queries
Assisting the Director with various tasks where required

Advantages
Portable Long Service Leave
$89-92K plus super
Work from home

📌 Ndis Plan Manager Warrnambool
🏢 Sky Plan Management
📍 Warrnambool