Shop Manager – LOAF Sandwiches, Cronulla

LOAF Sandwiches is a much-loved local cafe and catering business in Cronulla, and we're looking for an experienced, hands-on Shop Manager to lead our team and run the show.

This isn't a desk job. You'll be on the floor every day, running service, leading a great crew, and making sure every customer gets that LOAF experience: quality food, warm service, and a shop that runs like clockwork.

What you'll be doing
Leading opening and closing, from front-of-house checks through to end-of-day banking
Running the floor through our busy morning and lunch periods, keeping service smooth and standards high
Building the roster and managing labour hours against budget
Being the first point of contact for your team, with a weekly 1:1 catch-up built in
Owning stock, supplier orders, and wastage tracking
Handling customer feedback and keeping our online reputation strong

What you'll bring
Previous experience (minimum 2 years) running a café, QSR, or similar hospitality team, ideally in a leadership role




Strong food safety knowledge and real hands-on kitchen/floor skills- you will be required to jump into the sandwich bar at times so if you aren’t up for that please don’t apply.
Confidence with POS and rostering systems (we use Square)
A calm, transparent communicator who can lead under pressure
Comfortable working with KPIs, with performance bonuses tied to results

What's in it for you
Market-competitive salary of $80,000 – $85,000 + super, with performance bonuses on offer. We would consider a higher salary base if the experience warranted it.
A genuinely supportive, close-knit team and ownership
Full time hours, including early starts and weekend work in line with the roster
The chance to make the role your own in a growing local business

If you love good food, take pride in a well-run shop, and want to lead a team that feels like a second family, we'd love to hear from you.

Apply now and tell us a bit about yourself. Please note that only shortlisted candidates will be contacted.

📌 Cafe Manager Cronulla
🏢 The Trustee for the Loaf Unit Trust
📍 Cronulla