We are seeking a friendly and professional Medical Receptionist to join our dynamic team at Springfield Doctors in Springfield Central, QLD.
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Our medical reception team are responsible for providing exceptional front-line customer service and administrative support to our patients and medical practitioners. This is an key role that contributes to the overall efficient operation of our medical practice.
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What you'll be doing
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Greet and welcome patients in a warm and friendly manner
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Schedule appointments, both in-person and via telephone
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Manage patient records and ensure accurate data entry
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Assist with medical billing and invoicing
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Answer incoming phone calls and respond to patient inquiries
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Provide general administrative support to the medical team as required
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What we're looking for
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Previous experience working as a Medical Receptionist or in a similar customer service role within the healthcare industry
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Experience using Best Practice software or similar program
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Commitment to maintaining confidentiality and privacy of patient information
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Strong interpersonal and communication skills with the ability to provide excellent customer service
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Proficient in using medical practice management software and Microsoft Office applications
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Excellent organisational skills and attention to detail
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Versatile and adaptable with the ability to priorities tasks and work well under pressure
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Able to open and close the Practice
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What we offer
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At Springfield Doctors, we are committed to providing a supportive and positive work environment for our employees.
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As a Casual/PPT Medical Receptionist, you will have the opportunity to work flexible hours and gain valuable experience in the healthcare industry.
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We offer competitive remuneration and the chance to be part of a dedicated team that is passionate about delivering high-quality patient care.
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About us
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Springfield Doctors' is a growing medical practice located in the heart of Springfield Central, Queensland. We have been providing comprehensive healthcare services to the local community for over 4 years. Our practice is committed to delivering exceptional patient-centered care and creating a welcoming setting for all our patients.
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📌 Medical Receptionist Ipswich
🏢 Springfield Doctors
📍 Ipswich
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