About The Role

We’re looking for a Supply Chain Coordinator to join our team at Accent Group and play a key role in supporting the day-to-day flow of product across our supply chain. From inbound and fulfilment through to freight and store deliveries, you’ll help ensure our operations run efficiently, KPIs are achieved and our 3PL and transport partners are performing at their best.

Working closely with internal teams, 3PL providers and external carriers across Australia and New Zealand, you’ll be responsible for coordinating operations, managing exceptions and identifying opportunities to improve processes, service and cost.

Key Responsibilities Coordinate daily inbound operations with internal stakeholders and 3PL partners across AU/NZ

Monitor inbound SLAs, KPIs and exceptions, ensuring issues are identified and actioned

Track forecast vs actual volumes and align operational requirements with business needs

Support daily fulfilment operations across 3PL providers, ensuring service, accuracy and dispatch targets are achieved

Complete daily reconciliation between ERP and WMS/OMS systems and investigate discrepancies

Coordinate wholesale customer requirements, including fulfilment and value-added services (VAS)





Coordinate freight requirements for recent store openings and store closures with transport providers

Act as a key point of contact for freight and delivery escalations across the wider business

Build strong relationships with internal stakeholders, 3PL providers and transport partners

Identify and support continuous improvement initiatives across fulfilment, freight and outbound operations, with a focus on efficiency and cost

Prepare reporting and provide operational insights to support business planning and decision-making About You Experience in supply chain, logistics, fulfilment or operations

Experience working with 3PL providers and/or transport carriers

Strong understanding of KPIs, SLAs, forecasting and operational reporting

Strong analytical and problem-solving skills with excellent attention to detail

Confident managing stakeholders and building relationships with internal and external partners A proactive approach to identifying issues and driving solutions

Ability to manage competing priorities in a quick-paced, high-volume environment

Experience working with ERP and WMS/OMS systems, preferably AP21

Robust communication skills and the ability to work collaboratively across multiple teams

📌 Supply Chain Coordinator Cremorne
🏢 ACCENT GROUP
📍 Cremorne