Idea 11 is seeking a Service Desk Analyst to join our Managed Services team in a hybrid Brisbane-based role. You will handle incidents and service requests, provide top-notch customer support, and contribute to continuous improvement with the TechOps team.
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You will engage in in office visits, remote troubleshooting, and documentation updates while growing your cloud and infrastructure engineering skills in a rapid-paced, collaborative setting.
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📌 Cloud Savvy Service Desk Analyst Hybrid Queensland (Australia)
🏢 Idea 11
📍 Australia
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