We are seeking a friendly and organised Client Services Representative to join our team at ARHCanberra!
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Both part time and full time hours are available.
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Our Canberra team are dedicated to providing exceptional care for pets and outstanding service to their owners. We are passionate and committed to ensuring the health and well-being of every animal that walks through our doors.
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In this role you will be responsible for providingexcellent customer service, including:
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Being the first point of contact for ourcustomers
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Answering and directing a high volume of calls on a switchboard
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Scheduling appointments
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Processing payments
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Administration support
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Supporting our team of Specialists, Veterinarians and Nurses
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The successful candidate will be someone who is:
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Available for weekend and weeknight shifts
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Committed to providing only the highest standard of care to our patients, customers and staff
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Resilient with the ability to remain calm during highs and lows
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Able and willing to work with a sense of urgency at times
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Able to prioritise and multi-task effectively
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Has an enthusiastic and positive approach to their work and the team
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Looking for careerlongevity
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Clean and well-groomed personal presentation
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Proficient in Microsoft Office – Word, Excel and Outlook
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Veterinary industry related qualifications and/or experience within the industry is highly desirable but not essential
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This is an excellent opportunity for someone looking to join a big team, expand their skills and knowledge and work with a team of high-performing Veterinary specialists. Competitive hourly rate, staff discounts and rewards program available to the successful candidate.