Reporting to the Customer Service Manager, the Customer Service Team Member is an integral member of our customer facing team and will effectively deliver store operations activities in support of a sales focused culture and profitable sales growth.
n
Key Responsibilities
n
n
Deliver effective store administration in line with standard procedures, including:
n
Cash handling and tendering transactions
n
Store multi-channel fulfilment and stock integrity
n
Telephone management and enquiries
n
Marketing and promotional activity
n
Contribute to financial performance through effective inventory management and management of controllable expenses.
n
Manage all sales channel fulfilment in line with procedures.
n
Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required.
n
Contribute to The Valuable Guys brand and store experience through quality merchandising, in-store marketing and presentation.
n
Continuously improve sales skills and product knowledge through available online platforms and active participation in other development opportunities.
n
n
Qualifications
n
n
Customer Focus - Does everything through eyes of the customer.
n
Drives Results - Consistently achieves results, even under tough circumstances.
n
Demonstrate Self-Awareness - Uses feedback and reflection to gain insight into personal strengths and weaknesses.
n
n
The Good Guys is an equal prospect employer committed to providing a work setting that promotes diversity and inclusion.
J-18808-Ljbffr
📌 Customer Service Team Member South Australia
🏢 The Good Guys
📍 South Australia
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.