Job Description

Overview

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We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience.

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This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote setting.

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Responsibilities

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Support clients remotely via email, phone, and messaging platforms
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Respond to travel-related inquiries in a timely, professional manner
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Assist with itinerary changes, cancellations, updates, and special requests
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Provide clear information on destinations, travel requirements, and agency processes
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Monitor upcoming trips and proactively communicate with clients as needed
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Resolve issues efficiently while maintaining a high level of customer satisfaction
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Ideal Candidate

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Robust written and verbal communication skills
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Customer service experience (travel, hospitality, or support roles preferred)
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Highly organized, dependable, and detail-oriented
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Comfortable working independently in a fully remote role
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Able to learn new systems, booking platforms, and digital tools quickly
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Passionate about travel and delivering excellent client support
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What We Offer

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Fully remote position
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Adaptable scheduling options
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Comprehensive training and ongoing support
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Growth prospects within a travel-focused company
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Access to travel-related perks and industry discounts
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Supportive and collaborative remote team environment
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📌 Remote Client Support Representative Travel City Of Gold Coast
🏢 Almaaventurera
📍 City of Gold Coast