Administration Trainee - Customer Service & Records (Inclusive Traineeship)
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Petersham, NSW, Australia Inner West Council
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Job Openings Administration Trainee - Customer Service & Records (Inclusive Traineeship)
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About the job Administration Trainee - Customer Service & Records (Inclusive Traineeship)
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Ability Advocates Australia is partnering with Inner West Council to recruit Administration Trainees within Customer Service, Records or Governance teams as part of the Inclusive Traineeship Program 2026.
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This is a paid traineeship for people with disability who would like to build confidence in communication focused office roles, with structured support.
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About the Inclusive Traineeship Program
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The program combines:
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Formal training
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Supported onboarding
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Ongoing professional support
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About This Role – Customer & Governance Services
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These roles involve interaction with customers or internal stakeholders, supported by:
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Transparent scripts and procedures
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Team supervision
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The setting may be busy at times but is well structured.
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Key Responsibilities
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Depending on the team, you may:
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Respond to enquiries (phone, email or in person)
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Manage documents and records
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Track requests and correspondence
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Update systems accurately
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Escalate complex matters appropriately
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This Role May Suit You If You:
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Like helping people or problem solving
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Want to build communication confidence
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Are comfortable learning scripted responses
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Prefer having explicit guidance and support
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J-18808-Ljbffr
📌 Administration Trainee Customer Service & Records Inclusive Traineeship New South Wales
🏢 Ability Advocates
📍 New South Wales
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