Wattletree Psychology is a well-established, busy psychology practice located in Malvern East, with a supportive team of approximately 20 clinicians and administrative staff.

We are currently seeking an experienced permanent part-time Medical Receptionist for a well-established psychology practice in Malvern East. Join a supportive team, enjoy meaningful client-focused work, and become part of a workplace where long-term team members are genuinely valued.

This is a long-term part time chance for an experienced receptionist who enjoy working in a private practice setting and is looking for meaningful, secure work within a friendly and professional team.

Preferred days are Monday, Wednesday and Thursday (available between 8:30 – 4:30) having availability to 6:15pm and having flexibility to work other days highly regarded. For the right candidate there will be flexibility with days.

About the Role

As a key point of contact for our clients and clinicians, you will play an important role in the smooth day-to-day running of the practice. Your responsibilities will include:
Supporting the efficient operation of a busy psychology practice
Warmly welcoming and assisting clients upon arrival




Managing phone and email enquiries with professionalism and empathy
Scheduling and coordinating appointments
Liaising with clinicians and other healthcare professionals
Providing administrative support to practitioners
Accurate data entry and record management
Billing and processing Medicare claims
General office administration and maintaining a tidy, welcoming reception area

Skills & Experience To be successful in this role, you will have:
A minimum of 2 years’ experience in medical or allied health administration
Excellent customer service and communication skills
A professional, calm and empathic approach when dealing with clients
Strong computer skills and attention to detail (experience with Medicare billing and Zanda is highly regarded)
Can work both independently and collaboratively within a team

If you meet the above criteria and enjoy working in a busy healthcare environment please submit your current resume and a cover letter outlining how you meet the selection criteria. No agency applications please.

📌 Part Time Medical Receptionist – Psychology Practice Malvern East
🏢 Wattletree Psychology Group
📍 Malvern East