Operations Manager Charters Towers

Operations Manager Charters Towers

22 Aug
|
Open Pantry
|
Charters Towers

22 Aug

Open Pantry

Charters Towers

Operations Manager — Landmark Steakhouse & Cafe Opening | Regional QLD

Poppet Head Plaza, Charters Towers QLD | $150k base travel & accommodation performance bonuses | FIFO or relocation

This is not a caretaker role. This is a builder's role.

A brand-new hospitality precinct is taking shape at Poppet Head Plaza in Charters Towers — a 200-seat premium steakhouse and a 150-seat all-day cafe with drive-thru, set within a destination precinct designed to serve a catchment of 10,000 locals and highway travellers. The designs are done (researched in the US, built by one of Australia's leading food consultancies).

The backing is in place. What's missing is the person who brings it to life.

Goldtower's ambition goes beyond the venues themselves: the goal is to build the region's employer of choice from day one — a workplace where excellent hospitality people want to come, grow, and stay. The culture you build here will be the foundation of that.

What you'll own:
The end-to-end opening of both venues — steakhouse and cafe
Menu development, supplier setup, and operating systems from scratch
Recruiting, training, and leading the opening teams
Building a positive, people-first workplace culture that attracts and retains the best in the region




Day-to-day operations once doors open — on the floor, not behind a desk

What we're looking for:
Proven venue opening experience — you've done this before, end to end
Proven people management — you've built, developed, and retained robust teams, and your people would follow you to the next venue
Solid across both cafe/coffee and full-service restaurant operations, including licensed service
A leader who works on and in the business — happy to run a service, pull a coffee, and jump on the pass when it counts
Comfortable with a regional posting — FIFO to start is on the table, with travel and accommodation covered

Why this role:
Rare greenfield opportunity — build two venues and their culture your way, backed by committed owners
Genuine autonomy with direct access to decision-makers
Performance bonuses tied to opening milestones
1–2 year contract structure with flexibility to suit your situation

If you've been waiting for the opening project that's actually yours to run, and a team that's actually yours to build, this is it.

Apply now or reach out confidentially to Shaun de Vries at Open Pantry Co.

📌 Operations Manager Charters Towers
🏢 Open Pantry
📍 Charters Towers

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