Job Description

Customer Relations Representative

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Location: Sydney, Australia – Full time, Permanent

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Reporting to the National Virtual Pharmacy Manager, the key responsibilities include:

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Provide a high level of customer service to Viatris customers and external stakeholders via phone and e-mail.
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Build relationships with customers and ensure their experience is second to none.
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Process orders, credits and returns.
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Liaise with cross‐functional teams to service ad‐hoc requests and deliver on business needs.
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Qualifications & Skills

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Bachelor's degree or equivalent in pharmacy or business (preferred but not required).
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1+ year experience working in pharmacy.
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Experience in a customer‐facing role (highly desirable).
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Excellent written and verbal communication skills.
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Hardworking, punctual, and patient.
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Proficiency with Microsoft Office (Word, Excel, PowerPoint).
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Must be eligible to work in Australia (Australian citizen or appropriate visa holder).
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Employee Perks

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Recognition programs
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Health and financial wellness advantages
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Employee discount platform
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Annual wellness allowance
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Annual leave loading
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Paid volunteer leave
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Free flu vaccinations
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Product discounts
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Additional paid parental leave
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Retirement savings plans
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Competitive compensation programs
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Career and development planning
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Annual salary reviews
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Viatris is an Equal Chance Employer.
J-18808-Ljbffr

📌 Customer Relations Representative New South Wales (Australia)
🏢 1100 Mylan Pharmaceuticals
📍 Australia