Hands On Cx Floor Lead — Flexible Hours, Cbd Fringe Queensland

Hands On Cx Floor Lead — Flexible Hours, Cbd Fringe Queensland

22 Aug
|
Majer Recruitment
|
Queensland

22 Aug

Majer Recruitment

Queensland

Majer Recruitment is seeking a hands-on 2IC - Customer Experience Manager to lead the CX floor and support the CX Manager. You'll own shift performance, coaching leads, resolve escalations, and ensure real-time operations across all PODs.

In this role, you'll be on the floor daily, make real-time calls, run briefings, review attendance and productivity, and stand in for the CX Manager when needed. A robust ops mindset and people leadership are essential.
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📌 Hands On Cx Floor Lead — Flexible Hours, Cbd Fringe Queensland
🏢 Majer Recruitment
📍 Queensland

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