7+ years’

experience in desktop engineering, IT Support and Endpoint management in a large enterprise setting.
Experience architecting secure, secure and scalable solutions in an enterprise endpoint environment
Design and deliver enterprise-grade EUC solutions across Windows, Virtual (W365/AVD), macOS & mobile computing environments
Experience managing Windows up-to-date workplace environments using Intune, Autopilot and SCCM
Experience managing Apple and Android operating systems using Intune, placing a solid emphasis on security and compliance
Strong knowledge of endpoint management and MDM solutions (Intune, Workspace ONE etc.)
Strong PowerShell scripting skills to automate deployments and configurations
Experience implementing endpoint security controls, e.g., Encryption, Privileged Access, ASR etc.
Partner with other technology squads to ensure seamless cross-platform experiences
Demonstrated ability to act as a senior escalation point & mentoring other team members




Confidence in acting as a senior of the group with the ability to manage expectations and build rapport with diverse stakeholders
Ability to maintain clear communication during major incidents or high-impact events and steer the situation to resolution
Act as the quality control, reviewing and validating technical work completed by the team to ensure security, accuracy, and professionalism
Champion continuous improvement, helping uplift EUC processes, standards, documentation and team capability
Advanced troubleshooting skills in Windows/Virtual, iOS/iPadOS, macOS and Android operating systems
Ability to map business requirements into technical solutions & deliver strong and user-friendly SOE
Be the Subject Matter Expert in Windows Autopilot device provisioning technologies
Advanced knowledge of M365 productivity apps deployment, management and security
Up to date knowledge on desktop/laptop hardware and associated peripherals and be across modern methods to manage them.

📌 Euc Consultant Melbourne (Australia)
🏢 Tech Mahindra
📍 Australia