Job Description

3-month Temp Role | Strong Potential for extension & permanency

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CBD Fringe | Work from Home optoinWellbeing and Recovery Manager, Pacific

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A global professional services organisation is seeking a Wellbeing and Recovery Manager to join its Pacific People Function team!

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About Your Role

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This role sits at the centre of injury management and wellbeing support across the business. You'll manage end-to-end claims and recovery processes, helping drive positive return-to-work outcomes while working closely with HR, WHS, and insurance/advantages teams.

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Your role

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Manage end-to-end injury and claims processes, including RTW planning and case closure
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Partner with income protection and rehabilitation teams on salary continuance matters
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Work with HR and WHS teams to provide practical guidance and manage complex cases
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Maintain accurate case records, reporting, audits, and compliance requirements
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Coach people managers on RTW processes, benefits, and WHS frameworks
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Support delivery of broader health, safety, and wellbeing initiatives
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About you

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Experience in workers' compensation and injury management, including RTW coordination
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Solid understanding of relevant legislation and insurer requirements (AU/NZ experience preferred)
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Confident stakeholder management across HR, WHS, insurers, and providers
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Strong analytical skills and experience using case management systems
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Exposure to salary continuance or income protection processes
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Why this role

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Opportunity to join a well-established global organisation
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Hands‐on role with real impact on recovery and wellbeing outcomes
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Solid potential to extend or transition to permanent
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Hybrid working and CBD fringe location
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At HR Partners by Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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Skills

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Lead claims, return-to-work outcomes, injury management, wellbeing programs, stakeholder collaboration, RTW coaching
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📌 Injury Management & Return To Work Rtw Manager Victoria
🏢 Randstad HR Partners
📍 Victoria