Join The I've Got Time Group!

We are seeking a full time Customer Service Coordinator to assist in running our Home Services Businesses in our office in Roseville.

You will be looking after specific requests for a portfolio of clients who have rebooked reoccurring Pool Services along with managing and coordinating the schedule for the team in the field. You will be trained on how to use our internal reporting systems.

Skills: Working with Outlook, a solid understanding of Word & Excel.

If you are looking to kick start or solidify your career within a professional and growing company, this is a great opportunity to work in a fun and energetic environment.

Duties and Responsibilities:
Excellent communication skills and a passion for building client relationships
Highly organised and able to manage time effectively, meeting deadlines for tasks
Jobs scheduling for fieldworkers

-Ensure all staff are working live and filling out their jobs each day accurately
Data entry

-Calendar management -Management of client enquiries both via email and phone call in a timely manner

-Liaise with client base and ensure customer service remains a priority
Purchasing and materials allocation
Coordinating scheduled work as per quotes
General administration duties & tasks




Ability to work unsupervised
Robust team player
Highly motivated
High attention to detail and high level or accuracy
Willing to learn and be trained

Essential Criteria:
Experience in the same or similar role within trade services
Competent computer skills and experience with Microsoft Word & Excel
Team player
Excellent Oral and Written Communication
Outstanding customer service and communication skills
Ability to handle multiple tasks in a fast-paced workplace & work well under pressure

Our Company The Pool Service Company is a remote workforce who is trade based and perform regular maintenance, servicing the high-end residential market within Sydney. This role will be predominantly looking after The Pool Service Company. The business employs respectful, open-minded and proud people who can turn everyday interactions and communication with our customers into positive experiences.

You will be looking after various requests for a portfolio of clients and assisting our team with day-to-day tasks.

Immediate start for the right candidate.

Sounds like you? We'd love to meet with you! Click the Apply Now button!

📌 Customer Service Coordinator North Sydney
🏢 I've Got Time P/L
📍 North Sydney