At ARH Homebush, our Client Services Team is at the heart of everything we do.
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Since opening in 1999 as Recent South Wales' first multi-specialist and 24-hour emergency veterinary hospital, we've supported thousands of pets, their families, and referring veterinarians through some of their most challenging moments.
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As a Customer Service Representative, you will be one of the first people our clients meet and a critical part of their journey with us. Your compassion, professionalism, and communication skills will help create a positive experience for every client and patient who walks through our doors.
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About The Role
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Welcome clients and patients with warmth, empathy, and professionalism
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Manage incoming calls, emails, and enquiries
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Coordinate appointments, referrals, and admissions
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Support emergency presentations and patient arrivals
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Assist with estimates, billing, and payment processing
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Communicate effectively with veterinarians, nurses, and support teams
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Maintain accurate client records and documentation
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Help deliver an exceptional experience throughout every stage of the client journey
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About You
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You are an experienced customer service professional who enjoys helping people and thrives in a rapid-paced environment.
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You will bring
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Previous experience in customer service, reception, or client-facing roles
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Solid communication and interpersonal skillsine
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J-18808-Ljbffr
📌 Customer Service Representative Arh Homebush Strathfield
🏢 The Animal Referral Hospital
📍 Strathfield
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