Job Description

Deskside Engineer - Techbar

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Sydney CBD | On-Site

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Are you a confident, customer‐focused IT professional who thrives in high‐visibility, face‐to‐face support settings? We are looking for an energetic and polished Deskside Engineer - Techbar to join an onsite team supporting a major enterprise client in Sydney.

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This role is perfect for someone who loves engaging with people, takes pride in delivering exceptional service, and brings solid contemporary workplace technical capability.

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Responsibilities

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Providing walk‐up, concierge‐style IT support to users across the business
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Engaging confidently with staff at all levels, including senior leadership
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Troubleshooting end‐user issues across devices, applications, and meeting room technologies
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Managing device lifecycle tasks (builds, deployments, refreshes)
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Supporting modern workplace tools including Intune, O365, Teams, and AV/meeting room systems
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Acting as a visible, proactive representative of the onsite IT function
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Delivering a high‐quality user experience with professionalism, empathy, and ownership
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Key Skills

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Strong customer presence - confident, approachable, and polished in face‐to‐face interactions
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Excellent communication skills with the ability to translate technical issues into user‐friendly language
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Proactive mindset - you don't wait for users to come to you
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Experience in end‐user support, modern workplace technologies, and device management
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Exposure to ITSM tools (ServiceNow experience ideal but not essential)
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High energy, resilience, and a genuine service‐first attitude
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Experience in TechBar, concierge, VIP/executive support, or similar customer‐facing IT roles is highly valued
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Candidates must have full working rights in Australia.
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If this role aligns with what you are looking for, please apply and we will be in touch with next steps.
J-18808-Ljbffr

📌 Deskside Engineer Techbar New South Wales (Australia)
🏢 Manpower Australia
📍 Australia