Hospitality has become too scripted, too corporate and too disconnected from the people inside it. We're trying to move back towards something more genuine — strong hospitality, strong teams and restaurants that feel good to be in.

We're looking for an Assistant Restaurant/Cafe Manager for one of our busy Italian venues in Melbourne.

This role sits close to the floor. It is for someone who loves service, understands people and can help lead a restaurant through busy services with calmness, warmth and control.

We believe excellent service is not just about steps and systems. It is about awareness, timing, instinct and care. Reading the room, supporting the team, noticing the details and making guests feel genuinely looked after.

This role is for someone who can lead from the front, support the Restaurant Manager, guide the floor team and help create a venue that feels warm, organised and qualified.

The focus is on service, people and consistency.

The role includes
leading daily service on the floor




supporting and developing wait staff and supervisors
maintaining service standards and guest experience
helping the team read the room and work well under pressure
managing guest feedback and resolving issues during service
keeping the venue presentable, clean and service-ready
communicating maintenance, stock and service needs clearly
working closely with front of house management, kitchen and senior management teams
helping create consistency across shifts

Our venues are built around Italian food culture, ingredient quality and old-school hospitality values, backed by contemporary systems and high standards. Experience in busy restaurants is important, but floor presence, awareness and attitude matter just as much.

This is not a heavily administrative role. It is a hands-on service leadership role for someone who still genuinely enjoys hospitality and wants to help build a team that feels the same way.

📌 Assistant Restaurant/cafe Manager Melbourne
🏢 Important Business
📍 Melbourne