Job Description

Our hotels never sleep. So, we're looking for a Night Auditor to provide customer service support, balance the books and perform other essential accounting tasks to help us stay one step ahead of tomorrow during our late-night shifts.

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A little taste of your day-to-day:

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Every day is different, but you'll mostly be:

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Processing payments including room charges, debit and credit, cash and cheques in accordance with established procedures
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Checking guests in, out and managing any wake-up call requests
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Answering phones and dealing with overnight guest queries
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Running night audit property management systems or manual equivalents
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Performing other duties such as concierge services and special guest requests
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What We need from you:

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Accounting and mathematics skills for accurate auditing and payment processing
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Cash handling experience for counting and securing bank and processing cash payments
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Computer literacy, including familiarity with PMS software
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Robust verbal communication and good listening skills, for effective and pleasant interactions with guests and housekeeping staff
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Knowledge of hotel operations, offers and the local area
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What you can expect from us:

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We give our people everything they need to succeed. From a market-market-competitive salary that rewards all your hard work to a wide range of perks designed to help you live your best work life, including a full uniform, impressive room discounts and some of the best training in the business.

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Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

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IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

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So, join us and you'll become part of our ever-growing global family.
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📌 Night Auditor Victoria
🏢 Holiday Inn
📍 Victoria