Part-Time Medical Receptionist – Psychology Practice

Wattletree Psychology Group – Malvern East VIC

We are currently seeking an experienced permanent part-time Medical Receptionist to join our well-established psychology practice in Malvern East. Join a supportive team, enjoy meaningful client-focused work, and become part of a workplace where long-term team members are genuinely valued.

This is a permanent part-time chance for someone who enjoys working in a private practice setting and is looking for meaningful, reliable work within a friendly and professional team of approximately 20 clinicians and administrative staff.

Preferred days are Monday, Wednesday and Thursday, with availability between 8:30am and 4:30pm and flexibility to work until 6:15pm. Availability to work additional days when required is highly regarded. There is some flexibility with days for the right candidate.

About the Role

Your responsibilities will include:
Supporting the productive operation of a busy psychology practice




Warmly welcoming and assisting clients upon arrival
Managing phone and email enquiries with professionalism and empathy
Scheduling and coordinating appointments
Liaising with clinicians and other healthcare professionals
Providing administrative support to practitioners
Accurate data entry and record management
Billing and processing Medicare claims
General office administration and maintaining a tidy, welcoming reception area

Skills & Experience

To be successful in this role, you will have:
A minimum of 2 years’ experience in medical or allied health administration
Excellent customer service and communication skills
A professional, calm and empathic approach when dealing with clients
Strong computer skills and attention to detail (experience with Medicare billing and Zanda is highly regarded)
Can work both independently and collaboratively within a team
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📌 Part Time Medical Receptionist – Psychology Practice Williamstown
🏢 Wattletree Psychology Group
📍 Williamstown