Job Description

Exciting Opportunity for Customer Engagement Specialist in Melbourne

n

Are you passionate about building strong client relationships and driving impactful engagement strategies within the Financial Services Industry?

n

We are seeking a energetic Customer Engagement Specialist to join our client's team on a 12-month contract with the potential for extension.

n

You will play a key role in shaping meaningful connections with clients, colleagues, and industry partners while supporting cutting-edge initiatives across banking and insurance sectors.

n

What You Will Do:

n

n
Collaborate with sales teams to develop and implement strategic engagement plans for key accounts within the Financial Services Industry.
n
Organise and manage impactful industry events, client roundtables, and networking activities, ensuring smooth logistics and stakeholder coordination.
n
Work closely with marketing and subject matter experts to craft compelling messaging and targeted campaigns tailored to the Financial Services Market.
n
Lead internal communication activities such as town halls, newsletters, and social media to foster a connected and informed team.
n




Prepare executive-level presentations and client engagement materials that effectively communicate value propositions and support sales efforts.
n
Provide sales enablement tools and reusable assets to enhance client conversations and drive deal progression.
n

n

Required Skills:

n

n
Experience in customer engagement, marketing, event management or a similar role within Financial Services, especially banking or insurance.
n
Proven ability to manage multiple projects in a quick-paced, stakeholder-intensive workplace.
n
Strong project management, communication and stakeholder engagement skills.
n
Ability to create engaging content and campaigns across multiple channels.
n
Knowledge of industry-specific client engagement tools and CRM systems.
n
Proficiency in digital platforms and social media management.
n
Demonstrated success in organising large scale events or industry forums.
n
Strong experience in customer engagement or marketing roles within Financial Services.
n

n

Other Requirements:

n

n
Based in Melbourne with the ability to attend meetings and events as required.
n
Willingness to travel occasionally for client or industry events.
n
Competence with Microsoft Office Suite and social media platforms.
n
J-18808-Ljbffr

📌 Customer Engagement Specialist Victoria
🏢 Paxus - Technology + Digital Talent
📍 Victoria