The Scoop Artisan Gelato is a speciality gelato establishment dedicated to crafting premium, artisanal gelato experiences. We pride ourselves on delivering exceptional quality, authentic Italian gelato techniques, and outstanding customer service in a welcoming, vibrant atmosphere. Our mission is to create memorable moments for our customers through carefully curated flavours and a passion for excellence in everything we do.

About the role

We are seeking a friendly and enthusiastic Gelato Server to join our team at our Upcoming Birkenhead Point store in Drumoyne. This is a casual position that offers flexibility whilst contributing to an exciting hospitality workplace. As a Gelato Server, you will be the face of The Scoop Artisan Gelato, delivering exceptional service and creating positive experiences for our customers. This role is essential in maintaining our reputation for quality service and ensuring every customer leaves satisfied with their visit.

What you’ll be doing
Serving customers with professionalism and warmth, taking orders and providing product recommendations
Preparing and presenting gelato with precision and care,



ensuring consistent portions and presentation standards
Operating the till system accurately and processing payments efficiently
Maintaining a clean and hygienic service area and gelato display cases
Restocking supplies and ingredients as needed throughout your shift
Responding promptly to customer enquiries and handling requests with courtesy and efficiency
Following food safety and health regulations at all times
Contributing to a positive team environment and supporting colleagues during busy periods

What we’re looking for
Previous experience in hospitality, food service, or waiting staff roles (preferred but not essential)
Excellent customer service skills with a genuine enthusiasm for engaging with people
Ability to work efficiently in a rapid-paced environment, particularly during peak trading times
Strong attention to detail and commitment to maintaining cleanliness and food hygiene standards
Reliable, punctual, and versatile approach to shift work
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📌 Gelato Server City Of Canada Bay Council
🏢 The Scoop Artisan Gelato
📍 City of Canada Bay Council