Job descriptionJoin Meliora's Brisbane team as a Support WorkerMeliora Support Services is a charity-based organisation working across disability and aged care in Brisbane and the South Burnett.
In Brisbane, our HQ is based in Aspley, and at this time most of our clients are on the Northside.We're urgently seeking experienced Support Workers who want to be part of a close, caring team where people communicate openly, support one another, and take pride in doing the work well.This is not a role for somebody looking to simply get through a task list and head home.
Valuable support work calls for patience, judgement, care, consistency, and the ability to stay present with people through sensitive, practical, confronting, and deeply personal moments.About the roleDepending on the participant and the shift, the work may include:social and community supportpersonal caredomestic tasks and practical help around the hometransport and appointmentshelping people stay connected to the people and places that are important to themsupporting both people with disability and older people in the communitySome shifts are straightforward.
Others ask more of you.Support work can be warm, rewarding and full of connection, but it can also be emotionally demanding.
Every participant brings their own needs, personality, history, communication style, routines, risks, and support requirements.
You need to be able to adapt, notice what is happening, think and feel clearly, and respond in a way that is genuine, caring and responsible.At Meliora, we understand that things do not always work out the way they appear on paper.
That is why our approach is to work with you, listen properly, understand what is actually challenging you from client to client, and collaborate on solutions.
We want a practical understanding of what is happening in your shifts, so we can respond early, problem solve with you,



and help you keep building the kind of support that genuinely improves people's lives.Our communication, rostering and shift notes systems are built around keeping our support workers connected, informed and supported, so they can do their job to the best of their ability.What we're looking forWe're after people who are:reliable and consistentstrong communicatorspersonally responsiblerespectful, switched on, and good with peopleable to follow directions and ask questions when unsurewilling to do the work that is needed, whether that is community access, personal care, transport, or practical help around the homecentered enough to handle sensitive or confronting situations wellthoughtful, observant, and able to notice what is really going on for the person in front of themcommitted to treating people with dignity, as human beingsYou will also need to have the following or a willingness to obtain:driver's licensereliable, clean, comprehensively insured vehicle (you will have clients in your car)blue cardNDIS worker check (NDISWC)federal police checkcurrent first aid and CPRNDIS training modulesWhat we offerWe know great support workers are hard to find.
From our side, we offer:above-award rates based on your SCHADS level, qualifications, and experienceoptions ranging from casual, to part-time and full-time workMore money in your pocket: As a PBI Charity, we offer full income packaging, including for casual workers.
You can earn a large portion of your salary tax-free, plus meal/entertainment benefits.
This may effectively boost your take-home pay by thousands.a caring and well-supported teamclear communication from managementconcerns raised by staff being seen and responded to quicklypractical collaboration and support when things become difficult on shiftwork that is varied, human, and never just paint-by-numbersthe chance to be part of a charity-based organisation doing useful work in the communityIf you want to work somewhere that values good judgement, open communication, emotional maturity, and genuine care for both clients and staff, we'd love to hear from you.
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📌 Support Workers (Gold Coast)
🏢 Meliora - Support Services
📍 Gold Coast