Location441 Malvern Rd,South Yarra, VIC, ****,AustraliaEmployee TypeFull-time Permanent - 76Contact informationContact NameHart M.Contact Phone**********Contact ****** are seeking a customer-focused and motivated Service Advisor to join the team at Volvo Cars South Yarra.This is an exciting opportunity to work with a premium automotive brand, delivering an exceptional service experience and acting as the key link between our customers and workshop team.About the RoleAs a Service Advisor, you will be responsible for managing the customer service journey from booking through to vehicle handover.
You will ensure clear communication, accurate job management, and a high standard of customer satisfaction at all times.Key ResponsibilitiesGreet and assist customers in a professional and friendly mannerManage service bookings, job cards, and repair order progressionCommunicate vehicle updates, quotes,



and repair timelines to customersLiaise with technicians to ensure efficient workflow and accurate diagnosticsUpsell additional services where appropriate and aligned to customer needsEnsure all documentation and invoicing is completed accuratelyMaintain high customer satisfaction and dealership standardsAbout YouStrong customer service and communication skillsPentana DMS experience preferred but not essentialAutomotive dealership or service advisor experience (preferred)Ability to manage multiple priorities in a fast-paced environmentStrong attention to detail and administration skillsConfident using systems and managing workflow processesA team player with a proactive attitudeWhat We OfferOpportunity to work with a premium brandSupportive and professional dealership environmentOngoing training and career developmentStable, full time position within a reputable groupIf you are passionate about customer service and enjoy working in the automotive industry, we would love to hear from you.
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📌 Service Advisor (Victoria)
🏢 Stillwell Motor Group
📍 Victoria