Senior Service Desk Analyst Lead Escalations & Mentoring Queensland

Senior Service Desk Analyst Lead Escalations & Mentoring Queensland

22 Aug
|
Auto & General Australia
|
Queensland

22 Aug

Auto & General Australia

Queensland

Job Description

Auto & General (A&G;) is seeking a Senior Service Desk Analyst to join its Technology division at the Toowong office. You will be the first point of escalation for incidents and service requests, delivering expert ICT support while mentoring the Service Desk Analyst team.

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You will support a range of devices and systems, work across remote and in office users, and contribute to knowledge base improvements. The role includes rostered after-hours support and prospects to drive service‐desk
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📌 Senior Service Desk Analyst Lead Escalations & Mentoring Queensland
🏢 Auto & General Australia
📍 Queensland

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