We are seeking a highly organised and customer-focused Logistics Officer to support our Individual and Community Services (ICS) team. In this role, you will coordinate appointments, maintain participant information, support billing processes and help ensure our services run efficiently. Working closely with staff, families and stakeholders, you'll play an significant role in supporting quality service delivery across the team.

Key responsibilities
Coordinate appointments and manage service bookings
Maintain accurate participant records and information
Support roster coordination and budget utilisation activities
Communicate with participants, families and internal stakeholders regarding service agreements and service delivery requirements
Assist with billing processes and administrative reporting
Provide support and training to staff in Salesforce rostering processes as required
Deliver high-quality administrative support to the IC team and management

About you
Experience working with NDIS systems
Previous administrative experience in a fast-paced team setting
Excellent customer service and communication skills
Strong organisational skills,



with the ability to prioritise competing tasks
Experience maintaining databases, records and office systems
The ability to build effective relationships with internal and external stakeholders
Experience using Salesforce or a similar CRM system
Knowledge of the disability sector (desirable)
Working With Children Check (WWCC) relevant to your state
NDIS Worker Screening Check

About us

Autism Spectrum Australia (Aspect) is one of Australia's largest autism-specific service providers and operates one of the world's largest autism-specific school programs. As a leading not-for-profit organisation, we partner with people on the autism spectrum and their families to deliver evidence-informed, person-centred services that help people thrive.
Salary packaging options to increase your take-home pay
Fitness Passport membership discounts
Discounts on everyday purchases through BenyFlexible and hybrid working arrangements
The prospect to work for a purpose-driven organisation making a genuine impact in the community
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📌 Logistics Officer City Of Willoughby (Australia)
🏢 Autism Spectrum Australia
📍 Australia