Flybuys, Australia's popular rewards program, seeks a Senior Customer Strategy Manager to govern program strategy, member experience and journey design across the business.
You will translate enterprise priorities into explicit frameworks guiding cross-functional decisions and member experiences across owned, partner and coalition touchpoints.
You will lead the development of journey frameworks, experience standards and insight-driven recommendations to improve customer outcomes and drive loyalty
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📌 Senior Customer Strategy & Experience Leader (South Australia)
🏢 Flybuys
📍 South Australia
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