About the Role
Reporting directly to the service operations manager, the Service Coordinator is responsible for scheduling service activities, managing job costs and supporting the field operations team.
This role requires a confident communicator with exceptional organisational skills and the ability to run service administration efficiently and accurately.
Ideal for someone with a strong background in HVAC, trades or service-based environments, who enjoys being the central point of coordination.
Why you'll love this role
Based in South-West Sydney with parking onsite
Stable and growing essential-services company
Supportive leadership and a friendly operations team
Opportunity to expand your skills within a specialist HVAC service organisation
Professional, safety-focused and people-focused culture
What you'll be doing
Set up, plan and coordinate service jobs and maintenance contracts
Schedule site access, parking and technician requirements
Manage job costs and ensure alignment with budgets
Maintain strong communication with customers, suppliers and internal teams
Produce job reports, certificates and required documentation
Processing sales orders, counter sales, invoices and job variations in SimPRO
Identify service opportunities and pass leads to the sales team
The above list is not exhaustive and the role may change to meet the overall objectives of the company
What we're looking for
Experience & Knowledge
Minimum 5 years' experiencein a service coordination,



administration, operations or similar role
SimPRO or similar experience is essential
Experience supporting a field-service, trades or maintenance team
Understanding of HVAC systems and mechanical aptitude is an advantage but not required
Strong customer serviceapproach with clear, confident communication
Excellent attention to detail and accuracy in documentation
Highly organised, able to manage competing priorities and deadlines
Strong commercial awareness and experience working within budgets
Ability to work effectively with technicians, management and clients
Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint)
Personal Attributes
Professional, reliable and proactive
Strong time-management and problem-solving ability
Able to work independently while supporting a team-oriented team
Positive approach to change and continuous improvement
Valid driver's licence
Live by the company's cultural values: Respect, Accountability, Genuine, Communication, Excellence and Teamwork
About Us
Clean Air Technologies (Aust) Pty Ltd is a respected provider of air quality, ventilation and HVAC service solutions.
Based in South-West Sydney, we support commercial, industrial and government clients with highly specialised service delivery and a strong focus on safety, compliance and customer experience.
We are seeking an experienced Service Coordinator to join our team.
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📌 Service Coordinator (New South Wales)
🏢 Clean Air Technologies
📍 New South Wales