Itsm & Siam Service Lead Sla & Reporting Victoria (Australia)

Itsm & Siam Service Lead Sla & Reporting Victoria (Australia)

22 Aug
|
Leidos Australia
|
Australia

22 Aug

Leidos Australia

Australia

Job Description

Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. The Service Level Manager will deliver services aligned to ITIL 4 within a SIAM shared-resource model, providing cross-practice oversight and coordination of Service Level, Reporting, Service Catalogue, and Risk Management practices.

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The role requires 5+ years in ITSM or SIAM, ITIL 4 Foundation, solid stakeholder engagement, and experience developing playbooks, SOPs, and dashboards.
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📌 Itsm & Siam Service Lead Sla & Reporting Victoria (Australia)
🏢 Leidos Australia
📍 Australia

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