Job Description
Overview
Join to apply for the Senior Client Growth Manager role at Ampersand.
A leading professional services firm is seeking an experienced Senior Client Development professional to play a pivotal role in advancing its client-focused strategy.
Sydney, Brisbane or Melbourne location
Join a high-performing team and help shape the approach to client development
Flexible working environment
This high-profile position sits within a top-performing and well-regarded business development, marketing and communications function at one of Australia's most highly sought-after professional services firms.
This role is instrumental in driving a culture of client-centricity by coaching stakeholders, embedding best practice, and building internal capability around client development.
Working closely with partners, client leads and business development professionals, you will lead a range of strategic initiatives designed to enhance client relationships, drive growth, and elevate the client experience.
Key Responsibilities
Lead multiple client engagement programs across key client and prospect portfolios
Coach stakeholders across all levels of the firm to build capability in client conversations, planning and growth initiatives
Develop and implement toolkits, frameworks and processes to enable sustainable client development practices
Facilitate and manage structured client engagement meetings, including agenda setting,



follow-up and tracking of outcomes
Partner with BD and Client Managers to uncover growth opportunities, ensure accountability and measure progress
Design and deliver internal training, toolkits and resources to upskill teams in client development
Contribute to broader client development strategy, including value proposition development and go-to-market plans
About You
Extensive experience (ideally 10+ years) in senior business development or client development roles within a professional services environment (accounting, consulting or legal preferred)
A robust track record of influencing senior stakeholders and coaching teams to embed client development strategies
Excellent interpersonal and communication skills, with the confidence to challenge thinking, guide conversations and align diverse views
High emotional intelligence and a collaborative working style
A strategic, structured approach to building internal capability, enabling others to drive client outcomes effectively
This is a fantastic opportunity to drive impact across a national platform and be part of a collaborative, flexible and forward-thinking team.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing and Business Development
Industries
Professional Services, Legal Services, and Accounting
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📌 Senior Client Growth Manager (Victoria)
🏢 Ampersand
📍 Victoria