G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
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The Role
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We are seeking a Front Office Receptionist to be the welcoming face of our park. Your duties include but are not limited to:
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Providing a high standard of customer service
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Processing guest check-ins and outs
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Accurately using the park booking system to make reservations and manage accounts
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Coordinate with the Housekeeping team to track readiness of accommodation
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Supply guests information regarding property and local areas of interest
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Completing the day-to-day office administration
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Maintain excellent relationships with the park teams, residents and guests
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What we look for
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To be successful in this role you will have:
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Previous Front Office experience within the hospitality industry
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Passionate about delivering exceptional Guest experience
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Proficient computer skills, including knowledge of RMS or comparable Reservation Booking System
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Excellent communication and interpersonal skills.
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Ability to handle cash transactions accurately.
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Solid organizational skills and attention to detail.
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Enthusiastic and positive attitude.
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Flexibility to work weekends, public holidays, and evenings as needed.
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Current drivers licence essential
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Advantages to You
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Discounted accommodation at over 300 G'day Group holiday parks nationally.
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Discounts with our G'day Rewards Partners
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Service recognition awards
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Access to Employee Assistance Program
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Internal promotions and opportunities
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Before receiving a job offer, candidates must consent to a Federal Police Clearance.
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This role may involve extensive manual handling tasks including lifting up to 20kg, kneeling and squatting, as well as handling chemicals and utilising machinery.
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📌 Receptionist The Range
🏢 G'day Group
📍 The Range
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