Medical Receptionist - Urgent Care Clinic Nowra
The Medical Receptionist of Grand Pacific Health Centre Nowra (GPHCN) and the Nowra Medicare Urgent Care Clinic serves as the first point of contact for patients and visitors in a quick-paced clinic environment.
This role is pivotal in ensuring a welcoming, efficient, and professional experience for all individuals accessing care.
This fixed-term, part-time role is available until 30 June ****, with the possibility of extension.
The role is 32 hours per week across a set seven-day roster, including expected weekend and evening shifts.
A positive work culture by offering flexible work arrangements that support your wellbeing
Ongoing professional development and supervision
Increase your take home pay by salary packaging up to $15,900 + $2,650 meals and entertainment
GPH Staff Conference
Employer paid parental leave on top of the government PPL Scheme
Free and confidential Employee Assistance Program
Duties
Welcome patients and deliver exceptional service.
Manage enquiries, bookings and appointment scheduling to ensure a positive patient experience.
Maintain accurate patient records, billing and clinic administration.
Support clinicians and keep daily operations running smoothly and efficiently.
Uphold quality, safety and privacy standards.
Monitor compliance,



identify improvement opportunities and help achieve service targets.
Skills & Experience
Qualifications in administration or a combination of relevant training and experience deemed to be appropriate
Exceptional customer service skills, with prior experience in a medical reception setting with the ability to maintain confidentiality regarding patient and practice information
Outstanding communication skills, including a professional and personable telephone manner.
Detail-oriented with excellent time management and organisational skills.
About Grand Pacific Health
What we care about most is supporting healthier, happier, more connected communities across NSW and the ACT.
We're a for-purpose organisation delivering high-quality, low- or no-cost physical, mental and social health services.
With over 25 locations across NSW and ACT we are a passionate team we're here for everyone, especially those experiencing or at greater risk of disadvantage.
Applications close: 4 September ****.
Shortlisting may begin prior to the closing date.
Our Commitment to Inclusion
We welcome applications from people with lived experience, Aboriginal and Torres Strait Islander communities, LGBTQIA+ communities, people from culturally diverse backgrounds, and people with disability.
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📌 Medical Receptionist - Urgent Care Clinic Nowra
🏢 Grand Pacific Health
📍 Nowra