Fixed term parental leave backfill contract until March ****
$63,700 – $68,783 per annum (increasing to $65,045 - $70,234 per annum in January ****) + Super
Based at our Bairnsdale Campus (Some travel during work hours may be required)
Job Reference No. ****
Are you passionate about delivering exceptional customer service and helping people achieve their career aspirations?
Would you like to join a fast-paced work environment that values collaboration, fosters a positive and rewarding workplace culture, and is dedicated to supporting student success?
TAFE Gippsland is seeking an enthusiastic and customer-focused Enrolment Officer to join our Student Operations team at the Bairnsdale Campus, where you'll play a vital role in supporting students throughout their enrolment journey.
About the role
In this role, you'll be one of the first people students, visitors and staff meet when they contact us or visit our enrolment and enquiries area.
You'll play an important part in helping students start their learning journey, from their first application through to final enrolment.
Your day-to-day work will include meeting with students, answering questions, processing enrolments, checking eligibility requirements, taking payments, and ensuring student records and paperwork are completed accurately.
Strong organisational skills, attention to detail, and a genuine commitment to helping people will be key to your success in this role.
What you'll bring
Exceptional Customer Service skills
Experience working in a team environment and ability to work collaboratively with other departments
Excellent interpersonal and communication skills
Excellent planning and organisation skills, high attention to detail
Demonstrated initiative and problem-solving skills
Experience working in higher education or the TAFE sector (highly desirable but not essential)
Employment with a progressive employer




Full on-the-job training and support, along with further professional development opportunities
A great culture and supportive team workplace
Access to an Employee Assistance Program
Access to Health & Employee Wellbeing Programs
Fitness Passport Gym & Pool Membership
The opportunity for a rewarding career
Mandatory requirements
Current Victorian Working with Children Clearance
Current Police Check (not older than 12 months old)
Current Driver's Licence (travel between campuses may be required)
This is a parental leave backfill role, and contract dates are subject to change dependent on the incumbents chosen return to work date.
A 6 month probationary period applies to this role.
About us
For over 95 years, TAFE Gippsland has been at the forefront of vocational education and training, proudly serving the Gippsland community.
As the winner of the TAFE Large Training Provider of the Year award in ****, TAFE Gippsland stands out as a leader in empowering local students and supporting regional businesses.
With a commitment to excellence, we offer a diverse range of programs, including pre-apprenticeships, apprenticeships, accredited short courses, certificates, and diplomas.
Our team of over 500 dedicated staff, spread across 13 campuses, works closely with industry partners to deliver tailored workplace training.
This approach not only helps upskill the regional workforce but also drives the success of local businesses, reinforcing our vision of supporting a Skilled and Thriving Gippsland.
TAFE Gippsland is a Child Safe Organisation and equal opportunity employer.
We value diversity and inclusion in our workforce and encourage people from all backgrounds, abilities, and identities to apply for our vacancies.
TAFE Gippsland is committed to fair and equitable recruitment and employment processes based on merit, competence and potential.
Applications close 2pm on Tuesday 25th August ****.
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📌 Enrolment Officer (Bairnsdale)
🏢 TAFE Gippsland
📍 Bairnsdale