Job Description
Sydney, NSW, Australia TCS - AU_Syd - CBA
About the job ServiceNow Developer_L3R****W
Experience: 5+ years experience in Service Catalogdevelopment/administration/implementation/configurationusing the ServiceNow ITSM solution.
Responsibilities
Responsible fordeveloping/administeringtechnical solutions on the ServiceNow tool platform for design and catalog development
Understands the differences between the configuration and customization of the ServiceNow platform and apply experience to complete the analysis
Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.
Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues
Consults with Process Leaders to develop appropriate technical solutions in Service Now
Follows up on outstanding development needs and provides timely status reports to the project manager
Advises on options, risks, s and impacts on business/ITIL processes
Communicates technical problems and solutions to both technical and non-technical
Primary Skills
Working knowledge of ServiceNow components like Business Rules, Client Scripting, UI
Robust customer service and excellent verbal/written communication
ITIL/ServiceNow certified
Desired Skills
Hands‐on integrations experience with third‐party tools/applications with ServiceNow using plugins & custom integrations
MID Server configurations for integrations & data pull
Discovery, Asset Management, CMDB knowledge & experience
Non‐ITSM application development experience is an added advantage
Understand the full application lifecycle
Desired past work experience with industry‐leading providers of ITSM tools
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📌 Servicenow Developer_W (New South Wales)
🏢 Axiom Technologies
📍 New South Wales
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