Job Description

We are seeking an experienced and motivated Retail Manager to join our management team and oversee the day-to-day operations of our dealership.

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Key Duties and Responsibilities

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Plan, organise, direct and coordinate the daily operations of the dealership's retail sales activities.
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Develop and implement sales strategies, marketing initiatives and promotional campaigns to maximise sales performance.
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Monitor sales results, budgets and key performance indicators, and prepare reports for senior management.
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Manage inventory levels, vehicle displays and stock control to ensure productive operations.
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Recruit, train, supervise and mentor sales and administrative staff, including conducting performance reviews.
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Ensure a high standard of customer service is maintained and effectively resolve customer enquiries and complaints.
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Develop and maintain relationships with manufacturers, suppliers and finance providers.
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Ensure compliance with company policies, workplace health and safety requirements, consumer legislation and dealership procedures.
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Monitor market trends,



competitor activities and customer demand to identify business prospects.
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Oversee operational budgets, expenses and profitability while implementing continuous improvement initiatives.
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At least 1 year of relevant full time experience as a Retail Manager or in a closely related management role (or alternatively a relevant qualification together with appropriate experience).
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Strong leadership, communication and organisational skills.
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Demonstrated experience managing retail sales operations and staff.
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Ability to analyse sales performance and implement strategies to improve business outcomes.
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Excellent customer service and relationship management skills.
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Proficiency using dealership management systems and Microsoft Office.
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Advantageous – previous experience in an automotive dealership and sound knowledge of automotive industry
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If you are an experienced retail management professional looking to join a reputable automotive dealership, we encourage you to apply.
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📌 Retail Manager Victoria (Australia)
🏢 Bay City Auto Group
📍 Australia