Job Description

Are you an experienced Injury Management Advisor looking for:
Transparent career progression opportunities within a growing national organisation
Individualised professional development tailored to your career goals
Stronger leadership and management support to help you succeed in complex cases and customer relationships
The prospect to work with key customers and grow your personal brand

We are here to help support your career while you support our clients and customers.

As an Injury Management Specialist you will play a vital role in the success of the WorkFocus Australia Melbourne team by managing some of our largest customers. Drawing upon your extensive experience and solid profile within the industry, you will deliver services and implement Service Agreements with key customers requiring a specific focus as per business unit needs.

As a valued team member, your responsibilities will include:




Provide return to work services to assist injured clients and their employers with safe and sustainable return to work outcomes
Maintain quality across customer as per SLA requirements in regard to return-to-work rates, costs and durations
Undertaking worksite, functional, ergonomic, equipment and home assessments
Identifying Return to Work (RTW) barriers
Liaising with clients, insurers, medical practitioners and employers to achieve outcomes appropriate for all parties
Implement services as per Customer SLAs
Provide high level rehabilitation services across a variety of portfolios including recent employer and same employer goals
Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims
Represent WorkFocus at public forums and on various committees as required

📌 Injury Management Specialist Osborne Park
🏢 Workfocus Australia
📍 Osborne Park