Job Description

About this chance

We are seeking an experienced Recovery & Wellbeing Coach to join our Group Health & Safety team. In this role, you'll partner with leaders, employees, healthcare providers and claims agents to support safe and sustainable recovery outcomes for employees experiencing work and non-work-related injuries or illness.

This is a highly collaborative role that supports multiple Pact sites and will require regular travel across NSW and interstate as needed.

Your key responsibilities will be to:
Manage workers compensation and injury management cases from end to end
Develop and implement individual recovery and return-to-work plans
Proactively identify and address barriers to recovery and return to work
Liaise with employees, managers, healthcare providers, rehabilitation consultants and claims agents
Coordinate and monitor early intervention and onsite physiotherapy programs
Facilitate case conferences, claims reviews and strategic stakeholder meetings




Provide injury management guidance and support to sites across the business
Maintain accurate injury and claims records and reporting
Support the implementation of Group wellbeing and injury management initiatives

Your skills and experience

To be successful in this role, you’ll have:
Experience in injury management, workers compensation or return-to-work coordination
Robust knowledge of workers compensation and relevant legislation
A background in allied health, health and safety, rehabilitation or a related discipline
Exceptional stakeholder management and communication skills
The ability to manage multiple cases and competing priorities
Strong administrative and reporting capabilities
Robust general IT skills – Microsoft Excel and word
Experience using injury management systems (SolvInjury experience highly regarded)
A current driver's licence
Ability to work autonomously and as part of a team

📌 Recovery & Wellbeing Coach Minto (Australia)
🏢 Pact Group
📍 Australia