Lead Collections Coach, Customer Care & Growth New South Wales (Australia)

Lead Collections Coach, Customer Care & Growth New South Wales (Australia)

22 Aug
|
ING Australia
|
Australia

22 Aug

ING Australia

Australia

Job Description

ING Australia is seeking a Lead Collections Officer to manage a team responsible for customers in arrears and financial difficulty. The role involves delivering service excellence, mentoring staff, and ensuring compliant collections activity across multiple channels.

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Based in Sydney or Wyong, this permanent position emphasizes empathy, integrity, and customer-first thinking within the Financial Care team.
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📌 Lead Collections Coach, Customer Care & Growth New South Wales (Australia)
🏢 ING Australia
📍 Australia

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