Job Type: Permanent position | Part time position
Job Description
Macarthur General Practice is offering a position for a medical receptionist 2-3 days per week, with potential for increased hours for the right candidate.
ESSENTIAL CRITERIA
Demonstrated ability to maintain a high level of professionalism and confidentiality
Demonstrated excellent communication skills, both written and verbal
Ability to work independently, show initiative and work productively within a team environment
Ability to communicate with a diverse range of people
CPR training or willingness to undergo same
Demonstrated organisational skills with the ability to prioritise
Computer literacy
DESIRED CRITERIA
Previous experience in a medical reception or similar administrative position
Previous experience in use of Medical Director and Pracsoft
An understanding of the Medicare Benefits Schedule
Demonstrated patient/customer focused approach in service provision
KEY PERFORMANCE AREAS RECEPTION
Open and close practice as per set procedure
Greet patients and other visitors to the practice in a courteous and efficient manner
Answer the telephone in a courteous and professional manner
Schedule appointments for patients following set procedures
Bill patients appropriately and issue with invoice/receipt
Enter and update patient registrations in computer
Liaise with referring doctors, hospital staff, pharmacists etc as required
Deal with emergencies when required,



following set procedures
Assist clinical staff by attending to administration tasks (eg. making phone calls, photocopying) as required
Check and manage internal emails
Attends general housekeeping such as tidying and cleaning of waiting room when necessary
ADMINISTRATION
Recall patients as directed by clinical staff
Prepare outgoing mail
Open and distribute incoming mail
Type medical reports/documents with a high level of accuracy as required
Scan and/or file patient correspondence, results etc
Batching Medicare and Veterans Affairs
Balance daily receipts
Ensure banking processed
Ensure all forms, stationery and information sheets are adequately stocked
Other administrative duties as directed by Practice Director
SAFETY AND QUALITY MANAGEMENT
Participates in practice risk management and quality improvement processes
Participates in general practice accreditation processes
Actively participates in staff meetings
Attends educational activities when required
Recognises and works within own level of competence
Maintains accurate, contemporaneous and complete patient records consistent with legal requirements and organisation policy
Monitors work areas and practices to ensure they are protected and free from hazards and conform to health, safety and security legislation, policies and guidelines
Exercise confidentiality with rega Apply
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📌 Medical Receptionist (Sydney)
🏢 HealthcareLink Trust
📍 Sydney