Job Description

We are looking for a friendly, organised and skilled receptionist to join our team at our Essendon North Clinic, Denture One. This is a face-to-face, front-of-house role where you will be the first point of contact for our patients, playing a vital part in delivering a welcoming and effective clinic experience.

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At a Glance

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Hours: 8:30am - 4:00pm, Monday to Friday

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Employment Type: Full time (Immediate start)

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Key Responsibilities

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Greet and assist patients in a warm, professional manner
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Manage appointment bookings and scheduling across the clinic calendar
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Process and manage private health insurance claims
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Reconcile banking accounts and assist with basic financial administration
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Manage clinic stock levels and coordinate supply replenishment
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Maintain a clean, tidy, and welcoming clinic environment including general cleaning duties
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Handle inbound phone calls and enquiries efficiently
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Support clinical staff with day-to-day administrative tasks as required
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What We're Looking For

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Previous experience in a receptionist, administration, or medical front desk role (preferred)
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Experience in using MYOB
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Familiarity with private health insurance claim processes (preferred)
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Confident using Dental practice management software (preferred)
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Strong communication and interpersonal skills
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Highly organised with excellent attention to detail
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Reliable, punctual, and a genuine team player
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Must be an Australian citizen to be eligible for this position
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Why Join Us?

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Supportive and collaborative team environment
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Be a meaningful part of your patients' healthcare journey
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Consistent, family-friendly hours with no weekend work
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J-18808-Ljbffr

📌 Receptionist/front Office Coordinator Victoria
🏢 HAWEIL PROSTHETICS
📍 Victoria