Job Description

Internal Sales & Customer Support
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A long‐established Australian supplier in the industrial products sector is seeking an Internal Sales & Customer Support professional to join this high performing team. This organisation has a solid national customer base and a reputation for reliable service and quality products.

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This role is office‐based in Melbourne's north and focuses on inbound enquiries, quoting, customer relationships, and product support.

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This is a warm internal sales role where leads will come to you to convert. No need for cold outreach.

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Key Responsibilities

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Respond to inbound phone, email and walk‐in enquiries
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Build and maintain relationships with repeat customers
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Prepare accurate quotations and follow up to close sales
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Provide product information and guidance
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Maintain CRM records and support sales reporting
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Coordinate delivery timelines and communicate updates
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Contribute to market insights and internal sales discussions
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About You

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Background in internal sales, customer service or sales support
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Confident communicator with strong relationship‐building skills
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Comfortable learning product features and explaining them clearly
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Organised, proactive and able to manage multiple enquiries
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CRM or quoting system experience (any platform)
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Salary & Advantages

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$market rate + super
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Annual bonuses up to $4K
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Christmas bonus ($2–$4K)
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Secure, long‐term employer with supportive team culture
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Training provided on products and systems
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This is a role where you will be fully embedded in the team and their reliable and steady customer base.
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📌 Internal Sales & Customer Support Victoria (Australia)
🏢 seek.com.au
📍 Australia