Queensland Corrective Services – Woodford QLD
Examine incoming correspondence to determine the appropriate action
Check outgoing correspondence for content and adherence to style guides and formatting requirements and amend where necessary
Register incoming and outgoing correspondence and prioritise accordingly
Manage appointment diary on behalf of management
Ensure the confidentiality of all documentation handled and maintain a secure filing system
Liaise with officers at all levels within both public and private sectors in relation to the centre's activities
Schedule meetings, book meeting rooms and organise teleconferencing if necessary
Book travel including accommodation, car hire and flights
Provide support and advice to other staff administrative issues and assist with the preparation of briefs, memorandums, submissions and executive and ministerial correspondence
Decision making and reasoning involve gathering information, evaluating a variety of solutions, and selecting the best option, working ethically, working under pressure and demonstrating resilience
Teamwork skills with the ability to work without supervision and as part of the broader team.
In addition, demonstrated ability to collaborate and contribute to team results
Information technology skills at a competent level with the willingness to learn recent IT skills and use internal information management databases as well as Microsoft Office software




Planning & Organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures
Problem solving skills with the ability to apply a range of problem-solving strategies and show initiative in identifying and solving problems both independently and as a team member
Communication skills as demonstrated through the ability to listen, understand and speak clearly to a wide range of audiences.
Written skills with the ability to summarise information and data
Ability to use judgement and discretion with confidential information
Demonstrated ability to show initiative and be proactive
Demonstrated ability to balance competing demands and executive needs
Ability to work well under pressure whilst maintaining accuracy
Proven administrative skills, including proficiency in using a range of software applications, including Microsoft Word, Excel and PowerPoint and databases
Interpersonal, oral and written communication skills for gathering and providing information both over the phone and in person, to a range of stakeholders that interact with the centre
Ability to acquire knowledge of relevant acts and regulations
Applications to remain current for 12 months.
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📌 Support Officer (Queensland)
🏢 Queensland Corrective Services
📍 Queensland