Lime Recruitment is partnering with a major Queensland Government client to recruit an experienced Senior IT Service Centre Agent.
You will help ensure quality outcomes for customers through coaching, mentoring and training of IT Service Centre staff.
You will provide remote and onsite support, log incidents, resolve requests and allocate unresolved calls, while contributing to knowledge management and service centre initiatives across the department.
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📌 Senior It Service Centre Lead - Onsite, Brisbane Cbd
🏢 Lime Recruitment
📍 Brisbane
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