Job Description
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Base pay range
A$110,******/yr - A$120,******/yr
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Senior Recruitment Specialist | Associations, Education & NFPs (FIA Member)
Membership Manager
Sydney CBD | Temporary Contract
$110-$120K FTE
We're on the hunt for a seasoned membership professional for our client who are a membership organisation within the professional services space.
What's the job?
You'll report into the GM and take full charge of the Membership portfolio.
This includes strategy and day-to-day delivery across services, comms, acquisition, retention, and a fair amount of database wrangling.
Review, refresh and drive member value proposition
Get Life Membership and Fellowship processes back on track (and ready for Board review)
Reintroduce welcome packs and clean up automated comms
Plan and deliver the **** renewals and billing campaign (with Finance + Data Analyst)
Sort out anniversary date memberships, credit card updates, and outbound comms
Lead a CRM/database clean-up project—de-dupe, update, fix what's broken
Launch and run a lapsed member campaign
Kick off student membership engagement and prep **** pricing insights
Lead the scholarship process end-to-end
Oversee the Membership Services team
Handle membership queries, upgrades, disputes, and everything in between
Help prepare quarterly reports for the Membership Committee
Keep an eye on data trends, revenue recognition,



and how member types behave
You'll love this role if:
You're a doer.
This is not a strategy-only role.
You can lead, motivate and get things done through others.
You've got a sixth sense for data and a good nose for member value.
You like nice people, but don't need handholding or constant direction.
You know how to tailor your approach to different member types, no matter where they are in their journey.
If you've done membership before, know your way around CRMs, can wrangle data with one hand and manage people with the other - we want to talk to you.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Temporary
Job function
Job function
Management and General Business
Industries
Non-profit Organizations
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📌 Senior Membership Manager (New South Wales)
🏢 Cox Purtell Staffing Services
📍 New South Wales