Job Description
The Team Leader, Schedulingis responsible forleading and coordinating the efficientscheduling,allocationandoptimisationofourEducationdeliveryworkforce.
Working closely with the Manager, Program Delivery, you will ensure programs are appropriatelyresourced,maintaincompliancerequirements, and support strategic workforce planning initiatives.
Main responsibilities of the role include:
Providing leadership, coaching and support to the Scheduling team while driving continuous improvement initiatives
Producing workforce and schedulingreportsandidentifyingopportunitiesto improve service delivery andresourceutilisation
Managing scheduling systems and processes to ensure dataintegrity,complianceandoperational efficiency
Monitoring workforcecapacity,efficiency,utilisationandsupportingeffectiveplanning and decision-making
Leading end-to-end scheduling operations across all Education programs
About you:
Proven experience leading scheduling and workforce planning functions in a complex setting
Excellent stakeholderengagement,communicationandrelationship-building capabilities
Experience using workforcemanagement,schedulingandcommunication systems, with advanced Microsoft Excel skills
Strong analytical,problem-solvingandorganisationalskillswith exceptional attention to detail
Demonstrated experience managing teams and building high-performing workplace cultures
Experience within the VET sector,



RTOenvironmentor education industry
Auslan skills and understanding of Deafcommunity,cultureandlanguage
About Us:
Deaf Connect is the largest, whole-of-life service provider and social impact organisation for Deaf, deafblind and hard of hearing Australians.
We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.
Our organisational values of Heart, Courage, and Discovery stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.
We offer an attractive benefits program including:
Salary packaging, enabling you to make huge savings on tax and maximise your pay
Flexibility regarding working arrangements
Discount membership to gyms and facilities throughout Australia
Free annual flu vaccinations
Free comprehensive online learning portal
Free financial wellness support through our default super fund
The successful applicant will be asked to provide a NDIS Worker Check, a Working with Children Check (WWCC) relevant to their state (if applicable to the role), and proof of working rights in Australia.
Deaf Connect is committed to child safety, safeguarding, and inclusion, and is proud to be an equal opportunity employer.
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📌 Team Leader - Scheduling (New South Wales)
🏢 Deaf Connect
📍 New South Wales