Job Description
MyerGroup brings together iconic brands that define fashion, beauty and lifestyle across Australia and New Zealand. With a store network that includes Myer, Just Jeans, Dotti, Portmans, Jacqui E, Jay Jays, sass and bide, Marcs and David Lawrence, at MyerGroup you'll be part of a diverse and dynamic team that's shaping the future of retail across stores, online and beyond
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New, permanent opportunity in our People & safety team
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Open to candidates looking for full-time or part-time arrangements
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Based fully onsite to support our exciting office move to South Melbourne
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The People & Safety team is seeking an experienced Workplace Experience Manager to oversee the MyerGroup's new Store Support Office in South Melbourne. This role will play a key role in welcoming the teams of Myer and Apparel Brands to the combined workplace as well as ensuring that day to day our facilities enable a productive, safe, and engaging team member and visitor experience.
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About the role:
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Coach and develop a small team to deliver a positive customer service culture, including concierge and mailroom operations
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Ensure the Store Support Office is maintained to a high standard, ensuring functionality with preventative maintenance, repairs, installations, and any other required work
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Ensure the office has sufficient provisions to operate effectively
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Work closely with base building management and suppliers to ensure delivery of agreed services
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Maintain workplace management software such as desk booking systems and visitor sign in
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Facilitate Store Support Office onboarding for new members and contractors
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Manage emergency, safety and wellbeing measures
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About you:
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Extensive experience in a similar role within a corporate office environment delivering a high level of customer service - 7 plus years ideally
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Proven ability to multitask with a robust organisational and time management skills
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Experience in identifying and driving process improvements
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Ability to resolve stakeholder concerns in an empathetic, solution focused manner
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Benefits to you:
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We're committed to providing a positive and supportive environment, where our team members are empowered to reach their full potential.
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Our team members enjoy a range of benefits including:
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Team member discounts:Generous discounts in-store and online
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Learning and
development:Capability
development workshops,
successionplanning,
and internal career opportunities across MyerGroup brands.
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Lifestyle benefits: Employee Assistance Program (EAP),volunteer leave,discounted health insurance, gym memberships and novated leasing for eligible employees.
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With more than 125 years of retail heritage, it's an exciting time to join.
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Your future starts here — help shape what's next at Myer Group.
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📌 Workplace Experience Manager (Melbourne)
🏢 Myer
📍 Melbourne