We are an exciting current sandwich shop opening soon, focused on delivering high-quality, fresh food with rapid, friendly service. Our goal is to create a welcoming environment where customers enjoy outstanding food and a consistently positive experience.
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Role Overview
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We are looking for an experienced and motivated Front of House Supervisor to lead our service team. You will be responsible for overseeing daily front-of-house operations, ensuring excellent customer service, maintaining smooth service flow, and supporting staff to perform at their best.
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Key Responsibilities
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Supervise and lead FOH staff during daily service
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Ensure high standards of customer service at all times
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Manage opening and closing procedures
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Coordinate with kitchen staff to ensure efficient service
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Train, mentor, and onboard new team members
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Handle customer feedback and resolve issues professionally
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Maintain cleanliness and organisation of the front-of-house area
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Assist with rostering and staff scheduling as required
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Ensure compliance with health, safety, and hygiene regulations
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Support management with daily reporting and operations
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Skills & Experience
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Previous experience in a supervisory role in hospitality (café, takeaway, or restaurant)
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Strong leadership and team management skills
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Excellent communication and interpersonal abilities
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Ability to work in a fast-paced setting
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Strong problem-solving skills and attention to detail
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Flexible availability, including weekends and public holidays
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Knowledge of POS systems and cash handling
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What We Offer
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Opportunity to be part of a new and growing business
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Supportive and positive team environment
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Staff meals and discounts
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Career growth and development opportunities
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Competitive pay based on experience
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J-18808-Ljbffr
📌 Foh Supervisor Victoria
🏢 Australborneo collective
📍 Victoria
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