Be the Go-To Person for an Exceptional Client Experience
Are you proactive, organised, and passionate about delivering outstanding service?
Our client is looking for a
Client Support
to support clients through the exciting journey of building their dream home.
About the Role:
As a key member of the team, your role is to ensure a
smooth and enjoyable construction process
for their clients from after contract signing through to handover.
You'll be the bridge between clients, construction teams, and stakeholders - answering questions, solving problems, and keeping clients informed every step of the way.
This is a
full time hybrid role
with the flexibility to work from home and attend the office as required.
About Our Client:
Our client is a trusted boutique builder in South East Queensland, known for delivering high-quality, full-turnkey homes. Transparency, superior inclusions, and exceptional client care are what set them apart.
What You'll Do:
Client Communication:




Proactively update and guide clients throughout the construction journey.
Problem Solving:
Address client concerns, identify issues, and work with the team to provide solutions.
Coordination:
Liaise with site supervisors, admin, and stakeholders to ensure timelines and expectations are met.
Documentation:
Manage variations, approvals, and key milestones while keeping records up to date.
Experience Delivery:
Provide an exceptional experience that leaves clients excited and stress-free.
What They Are Looking For:
3+ years' experience in
new home construction
or a similar client-facing role.
Strong communication and problem-solving skills, with the ability to build trust and rapport.
Attention to detail and proactive follow-up to keep everything on track.
Familiarity with
construction processes, CRM systems, and MS Office
.
A home office set-up and the ability to work autonomously.
#J-*****-Ljbffr

📌 Client Support – New Home Construction (Brisbane)
🏢 CV2ME
📍 Brisbane